The Australia-China Chamber of Commerce and Industry of New South Wales

		HOLDEN & BOLSTER Chartered Accountants since 1971 Partner service is our practice priority For enquiries please contact Ray Beath by phone on 9231 4133 or by email at ray@holbol.com.au	HOLDEN & BOLSTER Chartered Accountants since 1971 Partner service is our practice priority
	OUR OBJECTIVE:	To provide accounting, audit, tax and financial planning (superannuation) services to Australian SME’s (small and medium enterprises). Typically these SME’s are organisations that employ 10 or more people, have turnover of $5m or more and are providing their product or services locally but looking to expand both nationally and internationally.
	NATIONAL AND INTERNATIONAL AFFILIATIONS:	We are a SME ourselves, and believe that firms like ours rather than a “big” firm better serve other SME’s. The majority of our business clients are run by an individual or family and deal with one of our partners on a personal basis. Assignments such as tax, audit or special overseas work may be carried out by particularly qualified people within the firm but the client relationship remains through the partner and the client. “Large” organisations are departmentalised and are invariably serviced by a “large” accounting firm, which in turn has its own departments. Both the client and the accounting firm endure regular staff turnover which means an ongoing relationship between organisations, not people. Our experience shows that there is a great level of disappointment when our SME clients have had to deal with a large accounting firm overseas. Accordingly we are establishing affiliations with firms similar to our own both nationally and internationally. These are affiliations where we actually meet the partners in the other firms and establish a personal relationship. To date we have associations in Singapore, Malaysia and India. We will shortly be meeting with firms in Hong Kong. Our Malaysia affiliate is currently making contacts in Vietnam. Nationally we are making similar connections.
	OUR SERVICES:	We provide accounting, audit, tax and financial planning services to our clients. As our clients venture into various overseas markets we assist them here by advising on the various services offered by Austrade, including Export Market Development Grants, services offered by the Export Finance and Insurance Corporation, and the impact of Australian Income Tax law including Double Tax Agreements on their proposals. In the designated export country we can offer a personal connection with an accounting firm which can deal with them at the grass roots level in matters tax, accounting, legal structures and importantly in local business customs. We can stay in contact with both them and our affiliate to help them through the accounting and tax issues that invariably arise. With this approach we can save clients valuable time and money as their normal alternatives have to be to go in cold, or to go to one of the big names firms where they are too small to get the service they require at a reasonable cost. SME’s do not have the luxury of multiple failures before they get it right. Nor can they afford to ignore the developing markets to our north. We aim to assist them in their entry to these markets and as far as possible avoid the pitfalls. Obviously China is seen as an opportunity for many businesses, but as you are no doubt aware there are many traps for the unwary. We appreciate your comments on China. Our thinking so far has been to make sure that the firm we affiliate with in Hong Kong has some active contacts in China, however you may be of the opinion that we should make our own direct links. We would appreciate your views on which approach we should take
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